Parent Cancellations

Parent Cancellations

• If a parent cancels, you’ll receive an email notification to let you know. 

• For parent cancellations with less than 24 hours notice, Helprs are paid the 3 hour minimum or 75 percent of the time booked, whichever is greater. Cancellations with more than 24 hours notice are not paid.

• Confirm the cancelled booking with Helpr prior to reporting hours to hours@helpr-pp.com.