Support for helprs


• If ever you feel uncomfortable about a job in any way (before entering the location, during the job, afterward etc.), please let us know ASAP. We care about the comfort and safety of all Helprs and families and do our best to ensure a positive experience for everyone. 

• Please reach out if your have any questions or feedback. We’re here for support. 

• Our support is available Monday through Friday 4am-8pm, Saturday 8am-8pm and Sunday 11am-8pm Pacific Time) 

Starting September 1, 2019, Support will be open 4am-8pm PST and 7am-8pm EST, 7 days per week. 

• by email at 

• by phone at 877-417-4883 

• by text at 66555. 

• In an emergency always call 9-1-1 immediately.