Do I need to download the Helpr app?

You will however need to set up an account with us. We call this your Provider Portal. Set up must be done on a computer and after that, you can access the portal on your phone. If you do not have access to a computer, please let us know and we are happy to assist you with set-up over the phone, 877-417-4883.

Attached here is a guide on how to set up your provider portal.