COVID-19 Policies for Helprs

We appreciate your understanding and your following of these guidelines as we strive to keep health and safety at top of mind for all at Helpr. 


COVID-19 vaccination status:

  • Note your household vaccination status and your preference around sitter vaccination status in the booking details. 
  • In order to accept ‘vaccinated caregivers only’ bookings, helprs must have already uploaded proof of vaccination to Helpr. 
  • Your vaccination status will be marked in your app profile and included in the booking confirmation.

Masking:

  • Masking is at the discretion of the client user. 
  • Bring a mask in case the client prefers/asks that you wear one. 

Working with Helpr after a COVID-19 exposure or positive test result:



*What kind of test can I submit?

  • Tests performed by a testing center/medical professional are preferred. Look for appointments in your area through your insurance, at community health centers or private companies.
  • We’ll also accept an at-home rapid test. If your at-home rapid test does not include your name or the date the test was taken, please upload a picture of the test on a piece of paper with your name signed, printed and the date your test was taken. 

Negative tests must be submitted to Helpr’s secure file here. Don’t forget to notify hello@helpr-app.com after you upload!


See our COVID-19 policies for families booking with Helpr here.