What can I submit as proof of extenuating circumstances for canceling care?
Cancellations must include valid documentation of emergency.
**Please be sure the documentation you submit has an identifying characteristic (your name, email, etc)**
Examples of documentation include but are not limited to:
- A doctor’s note
- Screenshot or copy of the notification of a COVID-19 exposure
- Positive COVID-19 test
- Picture of car accident
- Invoice for car accident repairs
For any documentation regarding COVID-19, please upload your document to Helpr's Secure folder here.
For all other documentation, please email it to Helpr at firstname.lastname@example.org