When will I get paid by Helpr?
- Payments are processed on a rolling schedule.
- Payments are initiated within 2 business days after a booking is completed. Once sent, payments take 2 business days to land in your bank account.
- The only exception is your first payment. Due to Stripe policy, first time payments to new users are placed under a 7-business day hold.
- Generally speaking, payments will be in your bank account within 6 business days of completing a booking.
- Cancellations pay is also initiated on this schedule
***If you would like to inquire about payment for a booking, please contact firstname.lastname@example.org to reach our support team with the job ID # and date of care provided. If you do not include this information, we will need to ask you for it, which will delay our looking into the payment for you.***